That Powers Your Entire NDIS Service

Manage comprehensive employee profiles with full visibility into qualifications, EBA mapping, availability, payroll, and leave balances. Maintain audit-ready records and track performance, compliance, and onboarding progress from one central hub.

Key Features:

• Personal info, roles, and qualifications
• Leave tracking & history
• EBA/award rule assignment
• Work history, training, and alerts

Provide NDIS participants and their families with a secure, self-service portal. Clients can access plans, quotes, goals, appointments, documents, and real-time progress tracking - all aligned with the latest NDIS guide updates.

Key Features:

• Family and participant access
• Secure quote, financials, plan and goals updates 
• Integrated communications and updates
• Annual NDIS guide integration
• Progress dashboards

Build rosters tailored to client needs and employee skills. Automatically apply EBA and award rules, and simultaneously trigger payroll and billing from the roster. Staff-client matching ensures right-fit support, every time.

Key Features:

• Real-time staff-client compatibility engine
• Simultaneous payroll + billing activation
• Shift compliance alerts
• Biometric time verification

Automate timesheets, award interpretation, payroll, and invoicing – all directly linked to rosters. Export via CSV or APIs, and enable NDIS claim automation using embedded NDIA pricing rules and bulk reconciliation.

Key Features:

• Payroll + invoice triggers from rostered shifts
• Award and EBA interpretation engine
• Bulk claims with NDIA compliance
• CSV and API export to MYOB, Xero, Payroll Metrics, Microsoft Dynamic etc

Visualise key insights across operations with real-time Power BI dashboards. Track care outcomes, payroll trends, client goals, and leave usage, and export metrics via CSV or API.

Key Features:

• KPI tracking: workforce, finance, NDIS goals
• Customisable dashboards
• Compliance monitoring
• CSV/API data export
• Leave & availability reporting

Take full control of your operations. Manage role-based access, configure Award/ EBA pay rules, track certifications, and streamline onboarding workflows - all in an audit-ready environment.

Key Features:

• User roles and permissions
• Staff compliance and training history
• Award/EBA pay structure configuration
• Full audit logs

Empower your team with a secure mobile app for logging shifts, updating notes, managing rosters, and applying for leave - all with biometric-enabled time tracking for accurate records and compliance.

Key Features:

• View & confirm shifts
• Submit availability, leave & compliance documentation
• Access to client profile and details for informed delivery of care
• Log client notes and incidents
• Secure messaging

Ensure uninterrupted care with responsive support tools including ticketing and a self-service knowledge base. Stay current with regular updates reflecting the latest NDIS and award/EBA rules.

Key Features:

• Ticket system for bugs and feature requests 
• Guided support & training
• Knowledge base access
• Escalation workflows